PCI-DSS v4.0 in 90 Days: 70 % Fraud Reduction for a Global E-Commerce Platform

We closed seven PCI DSS gaps, cut fraud from 0.26% to 0.08%, and improved checkout speed by 23% ahead of Black Friday

Client:

E-Commerce Company

Category:

E-Commerce · 14M SKU

Duration:

3 months

Location:

Global

The Challenge

DDoS and suspected card-skimming jeopardised PCI renewal 90 days before Black Friday.

Key Issues

  • Legacy payment stack, weak network segmentation
  • Rising charge-backs and fraud
  • Only 12 weeks to audit and peak season

The Solution

We hardened the payment environment and stabilised revenue streams.

Key Actions

  • Isolated payment flow in a dedicated AWS account with WAF Bot Control ->blocked malicious traffic, reduced PCI DSS scope.
  • Implemented real-time log aggregation and automated playbooks -> incident resolution 45 % faster.
  • Ran a scoped private bug-bounty -> surfaced critical issues well before audit.
  • Optimised CDN and caching rules -> checkout pages 23 % faster, boosting conversion.

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